<p data-pm-slice="1 1 []">A friend recently asked me to help improve his small business website. The site had useful information, but it looked old and was difficult to use on mobile phones. We tried changing a few things ourselves, but the results were not very good. We started thinking about whether a website redesign agency could help make the site easier to use and more attractive. A better design might also help visitors find information quickly. For those who have faced a similar problem, what changes helped your website most, and how did you decide what to improve first?